Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Knights Ophthalmic Opticians

Eye test inaccurate did not order glasses

Failed to measure present glasses to use as starting point. Never got close to correct cylindrical component for left eye. Previous eye tests showed a change frm 3 to 4 diopters. This guy measured 2 diopters