Reviews (6)

Very quick, and very helpful

December 3, 2024
I was seen by a worker and she is amazing. She gave me lots of tools to help me get out of a bad mental space. She guided me on how to help myself and encourage me. The services her were very quick too. I was referred and received a phone call within a couple of hours, and appointments the next day. So grateful for this service.
Anonymous

because home treatment is very good

September 2, 2020
I have had home treatment before and they were very good helping me
Anonymous

Good

September 2, 2020
because lady wood home treatment is very good at their job
Anonymous

Pathetic

June 8, 2017
Absolutely shocking treatment and lack of any help. You were awful.
Anonymous

Reply from Ladywood Home Treatment Team

We would like to know a little more about what happened. If you could contact our Customer Relations team on 0800 953 0045 we will try our best to help.


Provider responded

Home Treatment Team 2010.

March 30, 2017
I was in a dark place and the nurse, he helped me through homes visits and 24 hour line to put things in a completely different perspective. I would say he saved me life. Is there any way to get counselling from this nurse again? I don't live in Birmingham anymore. It's a long shot but he has been the only one to help me and get through to me and I really need someone like that again. I can travel, I just don't know if you are able to help if I'm not on home treatment anymore, OR in Birmingham?
Anonymous

Reply from Ladywood Home Treatment Team

Thank you for your really kind words about the team and nurse at Ladywood. The teams have a small catchment area to help them work effectively with those patients in most need. I would hope that there is a similar team in the place where you now live. We can only work within our funded area locally. If you make contact with our customer relations team on 0800 953 0045 they can try to put you in touch with the team and it is possible that your records could be transferred to your new team and this may help them understand the help we gave you. We wish you the very best on your recovery journey.


Provider responded

Poor care

April 2, 2016
Really poor care. If I call when "in crisis" I get promises of calls back that never appear. I keep calling, but never receive and call backs.
Anonymous

Reply from Ladywood Home Treatment Team

We are sorry to read your feedback. If you could contact our Customer Relations team on 0800 953 0045 with some further detail about this, then we will be able to investigate.


Provider responded

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Ladywood Home Treatment Team

Contact

0121 685 6090

Soho Hill
176 Soho Hill
Handsworth
Birmingham
B19 1AG

Location

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