Mw Phillips (Sutton Coldfield) Ltd

Very well stocked with highly knowledgeable staff.

Incompetent member of staff there constantly giving out misinformation about prescriptions bring ready when they aren't. Best check with pharmacist. They really should hire more switched on people

I asked them to recycle some medication for me as I no longer needed it and they told me no.

Very efficient and felt safe at the location for Covid booster.

Staff are rude and treat customers like dirt.

The team are always helpful and patient, whether it be organising repeat prescriptions,liaising with the GP about medication issues, answering medication queries, delivering medi boxes, health advice or running a local vaccination centre. They have been a lifeline throughout the last year when it hasn't always been easy to get GP services

I telephone asking if I could order prescriptions. They are always very polite and Curtis During the first lockdown they delivered both mine and my husband's prescription. Once we were able we pick up ourselves. It's a small chemist but you feel safe Everything clean tidy and space marked. Staff very helpful.

Great, friendly service!

I hadn't managed to put in a request for my repeat prescription which meant that I was short of medication for 3 days. The pharmacy is on the same site as the GP and therefore gets most of the prescription requests from the surgery patients - this includes me as I always request that my medication is to be picked up from the chemist. The surgery reception told me to request (from the chemist) an emergency supply for 3 days of my medication to bridge the gap until my prescription would be processed as this was over a weekend and both services are only open on weekdays. The pharmacist refused my request because "it is not life threatening". He did not offer any other advice or tell me about over the counter products that may have helped. My condition may not be life threatening in itself but it has direct implications for my quality of life and ability to carry out daily tasks. He was extremely obstructive.