Newtown Health Centre

A five star surgery with excellent GPs.

My GP is okay. It's not difficult to get an appointment with them. I don't need them all the time but whenever I need them I get to have appointments easily. I am satisfied with the services. The doctor is good and provides me with information.

A positive experience overall.

They are okay. They are good. I can get my grandson seen quickly and they refer me on when I was having issues with my leg.

The reception staff are rude but the GPs are excellent.

Really hard to get appointment.

The doctors are good. You don't get appointments easily. I feel that they can be careless with medicine. They don't give it for children.

Last year I was not feeling well and I called to get an appointment. All the appointments had gone just after 8am. Eventually I got one and was told to wait until after hours. They had system issues and when I arrived they said I could not be seen and it was out of hours for appointments so I refused as it was their error. They eventually apologised but because of this experience I don't feel any need to call because it is pointless.

They are okay. I can get appointments with the community midwife and I can contact her if I need to. To get an appointment in general can be slightly difficult.

Good but sometimes they don't answer the phone and it can take a long time to get an appointment. It's easier to make an appointment for the children.