North Hub Older People's Community Hub

My husband is treated at the Reservoir Court under BSMHFT for dementia and the service provision has been excellent. The staff are very helpful.

The staff there are very good and helpful. they provide excellent care to my husband.

Whilst doing the assessments they should include the family member in the discussions because when they are speaking to dementia patients alone they make false claims about what they do. More communication and involvement with the family is needed to know the right situation.

Been fabulous with helping me with my mom's mental health

The list is endless but basics are I have been on benzodiazepens for 48 years, doctors at my new surgery are non prescribers of benzo's I was referred to this establishment. The first doctor said that if I did not reduce quick enough they would do it regardless, when phoning for new prescription she only gave me 3 instead of 3 daily for 14 days she advised me it was difficult to work out dosage, she was late with the next one and on it goes she left I have yet to see the new doctor he cut medown anyway Iwent into total melt down down There is a protocol set down by Nice, BAT and several other tranquiliser addiction sites and all of them advise a slow withdrawel to lessen patient suffering. That is not happening here threatning and bullying is. People. Are appalled at the "treatment" I am getting but they do the prescribing it's out of my hands. They should be shut and all doctors hold go for retraining.