Reviews (2)

Lack of treatment

July 16, 2018
Wife was referred nearly two years ago by GP and has not received a scrap of treatment.
She had an overdose at the beginning of the process as well, directors also aware as been sent letters
Luke

Reply from Patrick House CMHT

We are concerned to read your feedback. Our team serving Sutton Coldfield are now based at Northcroft, Erdington. If you contact our Customer Relations team on 0800 953 0045 they will be able to take further details and look into this for you.


Provider responded

takes too long......

May 11, 2017
My wife was referred by her GP, we had no telephone call so I tracked down the number with which to ring Patrick house cmht. the referral has to go to a first point of contact and then after discussion to the relevant cmht (Erdington is Patrick house), so will probably (!!) be in the morning; I explained I am getting desperate. I am disappointed to be told "if anything happens to ring three nines"!!!. it could be too late by then...........................
Anonymous

Patrick House CMHT

Please now leave feedback on Northcroft CMHT's service at: https://healthwatchbirmingham.co.uk/services/northcroft-erdington-cmht-birmingham

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