Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Portland Dental Practice

Good service and experience

The practice seems a little old fashioned, but the dentist knows his stuff. All other staff seem very friendly. Been very happy with the care I receive here. Give all the treatment they can straight away, so you can avoid repeat visits. Happy to keep visiting. The appointment booking system should be updated though, they use a paper diary so it's hard to book annual visits. I'd much prefer an online appointment system, so I can book when I want without having to call or pop in.

Anonymous