Queen Elizabeth Hospital Birmingham

They are very good indeed. No complaints at all. The whole thing runs together and it's been a very good experience. They give you appointments off their system and I am satisfied with the service.

Twice I had surgery to remove kidney stones. I am still being treated there for the kidney related issues. The treatment and care I receive is excellent.

A&E is too busy. I waited 8 hours for proper treatment and check ups. Worst experience.

I had my heart bypass surgery over there. Excellent care before and after discharge was provided.

My mother was in ICU for a week due to excellent treatment and care. She has recovered very quickly.

My mom was treated for liver cancer over there. The care and treatment received was excellent.

I regularly attend the asthma clinic. The staff are great and give you excellent advice.

They need to put comfortable chairs in the waiting area. The toilets were very dirty and there was no drinking water available at all.

I had my neck surgery done over there after an accident. The care and treatment received was excellent.

Give you a phone number to call telling you that you have an appointment you know nothing about, whilst you’re waiting for a result from them.

You ring they have no information for you and give you another phone number.

That phone line isn’t manned and you waste your morning trying to find out the results of your scan and why they have booked another one for you and lose your most valuable and irreplaceable asset- time.

Useless. Just remember, their time is important and shouldn’t be wasted but as far as these massively self absorbed people are concerned it’s perfectly fine for them to waste yours. God they are useless.