Reviews (1044)

Wife has been having treatment for 8 months.

February 19, 2024
There were lots of people smoking outside and not in the designated smoking area. It's not good for people who have asthma. My wife is having cancer treatment for her pancreas. They can't treat it yet as she isn't well enough. She is not healthy. I took the word of the consultant. She has been treated for 8 months but the medication has been making her poorly.
Anonymous

The staff are nice and very good.

February 19, 2024
I have an appointment for knee pain. It's a long wait to be seen but the doctor was good. The team is cooperative, staff behaviour is very good. The staff are nice.
Anonymous

Dr looks after my daughter.

February 19, 2024
My daughter is having treatment for her lungs. The doctor is brilliant with her and really looks after her.
Anonymous

Treatment was second to none.

February 19, 2024
My dad had his liver transplant at the QE and the treatment, support and aftercare which was received was second to none.
Anonymous

GP listens to me.

February 19, 2024
I was seen within 30 minutes which is very good. I received excellent care and treatment.
Anonymous

Marvellous here

February 13, 2024
Marvellous. I see 2 or 3 departments here. I have been to the breast clinic and they were marvellous. I have no complaints. Really good with follow up appointments too.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you are happy with all the care you receive here - in particular from the breast clinic and that you're happy with the follow-up appointments too.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Couldn't have my op due to not testing eyes

February 13, 2024
I had my cataracts done here. They were okay. It was a bit of a mess going down to theatre. Being told that had not done a distance test and then they took me through the rain to another part of the hospital to be told the person was not there to do the test. I couldn't have the operation done that day because of it. I ended up going back a few weeks later.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you had issues on the original date of your cataract surgery that delayed it by several weeks.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or possible errors that we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

The stay was very good.

February 13, 2024
They have been good. They did my operation on my back. I stayed for a week. Staying there was good. They gave me my medication and they looked after me.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are happy with your stay and that you felt looked after.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waited 7 months for cancer surgery

February 13, 2024
My wife was on a waiting list for almost 7 months. She was diagnosed with gastric cancer. During that wait she lost 25kg in weight.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about your wife's treatment at Queen Elizabeth Hospital Birmingham – apologies for the delayed response.

We are keen to listen to your concerns in more detail and to try to help if she is still on a waiting list. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Staff were absolutely brilliant.

February 12, 2024
My mum was admitted to the Queen Elizabeth Hospital in Birmingham. The treatment she received was amazing. The staff were absolutely brilliant. Couldn't have done anything better.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear you're so happy with the treatment your mother received and staff looked after so well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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