Reviews (1069)

Very clever service

February 20, 2024
The at home care is very clever. They did hospital aspects at home. It was excellent. They took blood pressure etc.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that care you received from the hospital at home service.

If you would like to provide any more information or further feedback about your experience - in particular how the hospital at home care worked, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It's the best hospital in the world.

February 20, 2024
The rheumatology blood test clinic is excellent. You are seen immediately. It's the best hospital in the world. The military wing is fantastic, extraordinary metal work in my leg from them. Treatments was brilliant.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear how happy you are with the rheumatology blood test clinic and the care you received on the military wing.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The care has been really good.

February 20, 2024
I had a colonoscopy and the care has been really good. The staff are professional and friendly. The staff were punctual at both appointments and pre op appointment. Punctuality is key.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that the care you received at your colonoscopy has been so good - and in particular that the staff are so professional and friendly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

No concerns at all.

February 19, 2024
Under the cardio vascular today and the service was good. No concerns.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the care you've received from the cardiovascular team has been good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Everything is good here.

February 19, 2024
The consultant is good. Everything about the hospital is good.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the care you've received and that the consultant has been so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Wife has been having treatment for 8 months.

February 19, 2024
There were lots of people smoking outside and not in the designated smoking area. It's not good for people who have asthma. My wife is having cancer treatment for her pancreas. They can't treat it yet as she isn't well enough. She is not healthy. I took the word of the consultant. She has been treated for 8 months but the medication has been making her poorly.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you and your wife had to deal with people smoking outside of a designated smoking area and there have been issues with the medication your wife has been receiving.

We are keen to listen to your concerns in more detail (in particular where the smoking was taking place) and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The staff are nice and very good.

February 19, 2024
I have an appointment for knee pain. It's a long wait to be seen but the doctor was good. The team is cooperative, staff behaviour is very good. The staff are nice.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you had such a long wait at your knee appointment we are really pleased to hear that the team looking after you is so cooperative and thet staff have been so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Dr looks after my daughter.

February 19, 2024
My daughter is having treatment for her lungs. The doctor is brilliant with her and really looks after her.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Quen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your daughter has been receiving during treatment for her lungs, in particular from the doctor.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Treatment was second to none.

February 19, 2024
My dad had his liver transplant at the QE and the treatment, support and aftercare which was received was second to none.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Quen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that the care and support your father has been receiving during his liver transplant treatment has been so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

GP listens to me.

February 19, 2024
I was seen within 30 minutes which is very good. I received excellent care and treatment.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Quen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen and treated so quickly and received excellent care.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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