Robert Harvey House
Feedback Rating
Based on 10 reviews
Reviews (10)
Great facility, caring staff & lovely rooms
November 19, 2023
The staff understand and care for residents in a genuine fantastic way. You can visit whenever you want and your loved one is well cared for and in a beautiful home with lovely rooms. There are Nurses and carers on hand night & day.
They were lovely
December 16, 2022
They were lovely. Mum was there for 5 weeks. I asked for her not to be moved if she had a fever.
My sister in law was a resident.
April 26, 2018
The care my sister in law received was exemplary. She died recently and the staff were wonderful. They did not just look after her they looked after the whole family with compassion and empathy. Throughout her stay in the home she was treated as an individual and her needs were met accordingly. It was so refreshing to see staff interacting with the residents rather than being bogged down with paperwork as was the case in many of the care homes I used to visit.
Simply the best
August 11, 2017
My Partner was a resident in Robert Harvey for 8 weeks. Absolutely brilliant - Staff fantastic, Rooms fantastic, Food fantastic. Care and well being brilliantly handled . Keep up the Great Work!!!!
Excellent care delivered by a caring team
August 6, 2017
Our Mum spent nearly six weeks in Robert Harvey House recovering from a broken arm, giving her an opportunity to recover her health and mobility sufficiently to return home. Given her age (92), frailty and complex conditions this was very challenging, but the excellent care given was a major factor in a successful outcome.
Many positive things struck us about Robert Harvey House. The quality of the accommodation and facilities was obvious on first viewing, but the positive and happy environment was also clear very quickly. As time went by we appreciated just how much the different parts of the wider team worked together to deliver the service that so benefitted our Mum. We were also touched by the kindness shown not just to her, but also to us. The quality of Robert Harvey House is impressive, and seemed to us to be the product of years of continuous commitment, caring and hard work.
Many positive things struck us about Robert Harvey House. The quality of the accommodation and facilities was obvious on first viewing, but the positive and happy environment was also clear very quickly. As time went by we appreciated just how much the different parts of the wider team worked together to deliver the service that so benefitted our Mum. We were also touched by the kindness shown not just to her, but also to us. The quality of Robert Harvey House is impressive, and seemed to us to be the product of years of continuous commitment, caring and hard work.
The outstanding treatment of residents
July 1, 2017
The facilities for residents are fantastic. A small zoo and street scene give a normality to this care home. They provide care for a varied type of need. All staff that I have experienced are very people. They are all helpful and make visitors welcome. There is a waiting list which is a drawback but the environment is so nice for residents this is little wonder.
exellent care and well managed
May 1, 2017
Nursing care issues well communicated and dealt with quickly. Care staff very kind and understanding. The management is very efficient and effective whilst caring and the accommodation is first class.
Looked after my Mother with professionalism
April 23, 2017
Mom had Alzheimers and was passed around several homes but Robert Harvey was the best
A Pleasure To Have My Mum Well Cared For!
February 16, 2017
My Mum has been living at Robert Harvey for over 5 years as she has dementia. It's so comforting to know that she is well looked after and the team meet all of her needs. She has a lovely room with en suite, with built in wardrobes and dressing table. It is furnished and she has a flat screen TV. She eats well and loves her dinners and desserts. A pleasure to see her looking so well!
made to feel very welcome when visiting.
January 17, 2017
A wonderful kind and caring place. All staff are a credit to the home. I was always made to feel very welcome when visiting my uncle and nothing was too much trouble for them. I could not have wished for a more kind and caring home for my uncle to be in. He was treated with kindness and compassion at all times by all staff. A great big thank you to everyone.