Rotton Park Medical Centre

I had problems with my very straightforward repeat prescription, which I have been receiving from them since registering over 5 years ago. I had to ring several times to sort it out, and my regular pharmacy had to give me a one-month emergency supply to see over the problem. There seemed to be no direct communication between the admin staff and doctor, and a failure to let me know what was happening despite promising to do so. It was such a major failure of a basic, essential service that I changed GP.

I had a particularly bad experience last October. I am in my 60s and live alone, but despite the fact that I had suddenly been struck by severe dizziness (akin to being on fairground ride) which rendered me unable to get up off the floor and caused me to vomit profusely every time I tried to stand. I contacted my GP they were not helpful at all.

One Dr is very arrogant. Looks down at you as though you are not human. Also has a very flippant attitude.

I am an arthritis patient and a pensioner. For last one year, I am not getting any support from my GP, no proper medicine and not even referral to ROH. They always give paracetamol only.

Been able to book appointments for my 8 years old at last minute, they have a chest problem. Plus every time service was speedy and I had positive experience with them. The medical team is very friendly and I love the way doctors treat my 8 years old. Very child friendly.

I am a patient with mental health issues. Don't come here for help, there are doctors and staff with more compassion for your health issues elsewhere, not here.

Went to get a referral they still didn't have my records then when I'm trying to tell the doctor he kept interrupting me and when I said can you let me finish he shoot back in he's chair and through he's hands down and said I'll just sit back then and listen at that moment I just left

Visited the doctors and saw a doctor for the first time since moving into the area. After speaking with them about my initial health issue I wanted to speak to them about other things but he didn't listen and stopped the consultation as they had other patients to see.

Their attitude was not caring, seemed rushed and it felt pressured. They spoke quite harshly and pointed out that they couldn't listen to my other questions as they had other appointments.