Reviews (1812)

A really quick referral for another opinion.

January 8, 2024
All okay and a really quick referral. It took a couple of months. They organised an MRI scan for the morning and booked a same day appointment to talk through the results. I've not had much communication as I've been treated at Manchester and Wigan and this is just another opinion from another specialist. They've cancelled short notice which can be a pain when you're having to book time off but otherwise they send text and emails.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave a review regarding your contact with the Royal Orthopaedic Hospital and hope that your consultation went well.

We wish you well for any future treatment


Provider responded

Waiting over 2 hours to see the consultant

January 8, 2024
I have been here since 9:00am this morning. I'm fed up now. I've been waiting over 2 hours for an oncology appointment with the consultant. I got here and went straight for an MRI and that was all which was brilliant but I've been waiting ages now. I just want to go. No one has told me anything. It's just frustrating.
Anonymous

Emergency appointment made quickly

January 8, 2024
I have come for an emergency appointment today. They got me in quickly. I have been waiting for the surgeon but he has been in surgery so I will let him off. They have fit me in today and I've been for an x-ray so I will wait to see what the surgeon says.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with The Royal Orthopaedic Hospital. We are pleased that you were given an appointment so quickly and hope that the outcome was positive.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG.
thank you


Provider responded

Friendly staff and good directions.

January 8, 2024
I was referred to hospital quickly from Exeter. They sent emails about appointments. We drove around a little while to get parking. It's relatively easy to get around the hospital. Staff have been friendly enough and the reception staff were good at directing me when we got here.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with the Royal Orthopaedic Hospital Birmingham.
We are pleased that your experience was positive and wish you well for any future treatment.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG


Provider responded

I was referred really quickly

January 8, 2024
We had a text message with the appointment then a text to follow up. I have come for an MRI scan, everything was planned last week with the GP. I have been referred really quickly. Getting around the hospital has been fine. The MRI clinic was running an hour late and oncology clinic is running 50 minutes late so any updates would be helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with the Royal Orthopaedic Hospital. We are sorry that your appointments were running behind time sometimes there can be unexpected complex issues that arise.
We are glad that your referral was received and processed so quickly and wish you well for the future.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
thank you.


Provider responded

Never had an issue

January 8, 2024
Good. Never had an issue.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to submit your review regarding your contact with the Royal Orthopaedic Hospital, we are pleased that your experience with us has been positive and wish you well for the future.

If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG


Provider responded

They're brilliant here.

January 8, 2024
They're brilliant here. Everybody, the whole thing from start to finish. The doctors and nurses are all friendly. Always just brilliant, the treatment and everything. The hospital is clean. I can't fault them. I always speak highly of this place.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave us a review regarding the contact you have had with The Royal Orthopaedic Hospital. We are glad that you have had such a positive experience and wish you all the best for the future.
If you would like to become involved in helping us to shape future care we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG


Provider responded

They can't do anymore treatment for my hips.

January 2, 2024
I am still having issues with my hip. They said they couldn't do anything to help me as I have already had them replaced 3 times on one side and 1 time on the other. The staff were great and I was seen on time for my appointment. I just wish there was more help available.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with The Royal Orthopaedic Hospital. We are sorry that we aren't able to help you any further and wish you well for the future.


Provider responded

Informative and excellent communication skill

December 12, 2023
Excellent hospital. The staff takes very good care of you and are very informative. Their communication skills are excellent.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your experience at The Royal Orthopaedic Hospital, we are pleased that your experience has been so positive and we wish you well for the future.


Provider responded

Procedure was very well explained treatment

December 12, 2023
I have just had my pre-op appointment for my knee replacement surgery. The surgeon explained the whole procedure very well.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with the Royal Orthopaedic Hospital. We are glad that your appointment went well and hope that your treatment journey is successful.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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