The Hill General Practice & Urgent Care Centre
Feedback Rating
Based on 39 reviews
Reviews (39)
Poor service delivery
April 22, 2024
Horrible, poor service delivery. They should close down this medical centre.
A good experience.
March 19, 2024
I have had very good experience with them. No issues, very helpful and understanding.
They could be more productive
February 14, 2024
Difficult to get appointments but we've gotten a few appointments. We do manage to get them. These days when you can't get any you just try again the next day. When I do see a doctor it's usually for my 10 year old sister. For me however I feel that they could be more productive.
Usually treat me good.
February 13, 2024
My mom takes me and they usually treat me very good. My mom will speak with them for me.
Happy and satisfied with my GP
January 15, 2024
Very happy and satisfied with my GP. Excellent in doing quick referrals.
Always kind and helpful
January 4, 2024
They gave me medication for my asthma. They are always kind and helpful.
Hard work getting appointments
December 4, 2023
The waiting times on the phones can make it hard to get appointments. You get through and then there are no appointments. It's hard work and a long task.
The phones are never answered.
October 31, 2023
They never pick up the phone at all.
Face barriers trying to get an appointment
August 30, 2023
Very terrible, I can never get appointments. I literally have to argue with them for an appointment. My son needs antibiotics and steroids often and we always end up at the Children's Hospital because they won't give them to me. I just face barriers whenever I try to get an appointment.
Not easy to get prescriptions
July 12, 2023
They're good. I regularly see my midwife there and it's easy to get an appointment, though it's not easy to get a prescription. They don't respond to calls and you end up calling so many times. Today I have planned to visit the surgery to get a prescription sorted. It's so hard to pick it up or get it sent to the pharmacy. There's a problem with them.