Tudor Practice Stockland Green Limited
Feedback Rating
Based on 12 reviews
Reviews (12)
long waits, no appointments
March 6, 2024
It is a long wait on the phone and in the end they say all of the appointments are gone and call back tomorrow.
Okay
January 22, 2024
The GP is okay
Could do better with appointment's.
October 2, 2023
Could do better with appointments. Confusing as to whether you ring for results or whether they'll contact me plus I don't want to speak with receptionist to discuss results. They don't know how to translate the results and they get it wrong.
Okay
May 11, 2023
They're okay. They're there if I need them.
Doesn't take long to get appointment
May 11, 2023
Can get an appointment , doesn't take long. Can call at 8am and get through. Doctors receptionist are sometimes rude but doctors are nice.
Reasonable appointments
May 4, 2023
The appointments are quite reasonable, I normally get offered a GP appointment.
It’s not that hard to get an appointment
March 13, 2023
It’s not that hard to get an appointment. As a support worker they offer over the phone and can have an emergency appointment. Have to go down to central GP practice.
I received wonderful service
April 14, 2021
I have been registered with this practice for many years. I received wonderful service there and all the staff and doctors have been really friendly and helpful, I can not think of anytime that they have failed me. Sincerely thankful for their kind help.
I am highly satisfied from my GP
February 10, 2020
I am highly satisfied from my GP. Most of the time have to wait for more than 30 mins before seen by doctor or nurse. They should provide free water and Wi-Fi for patients during that waiting time.
Unacceptable to leave me without medication
October 1, 2018
I lost my wife three years ago and have been in a bad place since. I am homeless and in need of several daily medications for my pancreatic failure, neuralgia and severe insomnia. I have long term pain medication and if I don’t take my medication I start hallucinating, I can’t sleep for days and have memory failure. I have really awful experience with this doctor, ever since I have been his patient. First time I met him the first impression wasn't good to be honest. He issued me one months’ worth of really strong medication without any medical checks!! I questioned this then, but took the medication anyway. Next time I saw the doctor I told him that I think the medication was too much as I felt I had overdosed, and asked to have reduced dose. However he just gave me same dose so he hasn’t listened to me at all. Recently I was moved to supported housing and I had issue with my medication as the doctor had only given me 1 weeks supply and taken me off their patient list without consulting me. I hadn’t slept for 120 hours and had to call the paramedics for help to get my medication. They sorted it out with my GP so I could get my medication. They were clear it was unacceptable to leave me without medication. I still didn’t get my medicine and had to call 111 again. They called GP and stayed with me for an hour to calm me down. GP promised that medication would be ready by 11 am however when I went to collect the medication it wasn’t ready. The GP told me they had faxed the prescription to pharmacy. When I went to pharmacy they said that prescription can’t be faxed. So I had to go back to GP to beg them to sort this out. It took them so long to sort it. Even the paramedics said that how can something so simple take so long. These issues with my medication have made me highly depressed. I feel I am going to do something terrible. This should never have happened.