Reviews (11)

A good GP

January 16, 2024
A good GP. The care home arranges all of my appointments with them.
Pam Brookes

Tell me to contact NHS 111

January 16, 2024
Three to four times I have not been able to get any appointments and being told to contact 111. They ask for photographs and will advise after that. I'm often back and forth between 111 service and the GP and a resident of our care home can end up in hospital when it could be avoided.
Anonymous

Can get appointments easily

December 12, 2023
It's much better than my previous GP. We get appointments and see the GPs quite easily. Although I do have to wait a long time on the phones.
Anonymous

Messed up medication a waiting on referral

March 15, 2023
In regards to my menopause care, they messed up my medication and haven't had any for 3 weeks. I also went to my doctors with a lump in my breast and waited 8 weeks, I haven't been referred yet. Not too bad to get an appointment if I call before 8am, but it can be difficult getting up that time as the medication make me sleepy and drowsy.
Anonymous

Amazing

August 22, 2022
Amazing the best care from this GP practice. I will never leave. They know me and my child well and always include us with our care.
Anonymous

Can't see a doctor

July 27, 2022
I've been here ages they won't let me see a doctor. I need to change but have been waiting over a year. I had to self refer myself to the midwives because they were no longer able to come into the practice.
Anonymous

Bit slow in prescription services

June 23, 2022
Bit slow in prescription services otherwise OK.
Anonymous

Waiting for results of tests/diagnosis

December 24, 2021
I tried to see my usual GP who has a good grasp on my health condition, but as was expected, he was unavailable. Instead I saw a different doctor who informed me that he had come from a hospital setting to that of a GP. I was somewhat perturbed as I found it difficult to hear what he was saying. I explained and he said he understood. Nevertheless, he continued to look at his computer screen while he typed, looking away from me the whole time. I attempted to explain that there were a couple of issues I needed to discuss with him, but he would not do so. I thus focussed on the main one - namely a sudden loss of weight, linked to an increase with problems passing urine.
I had lost around 20 lbs in five weeks and seemed unable to regain it no matter how much I ate. I was also experienceing greater difficulty in starting, continuing and finishing my urine stream.
He would not countenence further discussion, and said that he would refer me to the genito/urinary department for tests, and book a CT scan.
I have had the urine flow test, and more recently a CT scan. I'm waiting, worrying, about getting the results. The CT operative who administered the CT scan and to whom I spoke said that the results would be with my GP within 2 weeks. It's past that point now and I would be very grateful to know. I'm perhaps more than usual concerned because my wife's in hospital recovering from major bowel surgery.
Anonymous

Excellent service

September 30, 2021
Excellent service and friendly reception. Always able to get some sort of consult. Helped me with my mental & physical health.
Pinky Golder

Very good and friendly

July 6, 2021
The receptionists and doctors are very good and friendly, and usually see you quickly. One of the doctor usually keeps patients waiting over an hour and longer, the other doctors can see about 5 patients in the same time. I had a review, a few years ago and had to change my tablets, (I was on epilim and had to change, in case I wanted children) he got me to do a pregnancy test, ( I didn't particularly want to, as I knew I wasn't pregnant) and he didn't seem to believe me when I said I didn't need to take one.
Anonymous

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Victoria Road Surgery

Contact

0121 706 1129

21 Victoria Road
Acocks Green
Birmingham
West Midlands
B27 7XZ

Location

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