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West Heath Surgery

Rated by Anonymous
26th December 2020

Totally Inept Service

From the beginning, this surgery proved useless in providing any reasonable service. Doctors very reluctant to refer to specialists and only did so once an emergency situation (of their own making) materialized.
Doctors failing to provide reviews that they themselves had suggested.
Nurses cancelling appointments and going off shift during pre-planned appointments.
Basically, this surgery couldn't get anything right and consistently failed in 'open goal' type, 'no-brainer' situations. Very frustrating and costly to one's mental health.
I was completely directing my own health care under their 'service.'
West Heath Surgery is hazardous to your health and should have a government health warning.

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