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West Midlands Ambulance Service (Non-Emergency Patient Transport - NEPT)

Rated by Mark
17th July 2018

Poor customer service in the booking office

For years i use to travel to ROH by bus 3 there 3 back till I found it difficult to walk. I was told to use this service which I have over several years with different suppliers but now it seems one person in the booking office is more qualified then my foot, knee, shoulder, hands and kidney consultants and says i no longer qualify for this service. If anything now happens to me I will be suing the hospital and transport

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