Reviews (6)

Great patient care just one issue

December 6, 2024
I cannot fault the care I received yesterday and during my last visit, I did have to wait to find a room to fit my new arm as a member of staff was doing office work in there, when the fitter questioned her, she said I’ll move, she didn’t and we went into another room across the way but then someone turned up to use the room we were in, I just think it is very unprofessional not really what a patient needs.
Nicola rhodes

Reply from West Midlands Rehabilitation Centre

Thank you for taking the time to tell us about your experience at West Midlands Rehabilitation Centre. If you'd like to give us more detail, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Given exercises

November 4, 2024
I was given some exercises to do. It's just delays to get real treatment.
Anonymous

Reply from West Midlands Rehabilitation Centre

Thank you so much for your feedback, it's very much appreciated. If you'd like to tell us more about which service you were seen by at West Midlands Rehabilitation Centre, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net

Patient Experience Team


Provider responded

Excellent

August 22, 2023
I visited today and saw 3 clinicians they were very attentive to all that I shared, and were incredibly helpful.
Beverley Spencer

Always ask the same questions

December 13, 2022
Shoes to support my feet. Book an ambulance to take me. Always ask the same questions often get the answers wrong. How many times must I ask the questions.
Anonymous

What a disgrace!

October 16, 2022
Since the early days of the pandemic this place may as well have shut down. Service has become non existent. Phone calls ignored. Check ups have long faded into obscurity. The term 'not fit for purpose' doesn't begin to cover it.
Clive

Refused to continue treatment

April 28, 2021
Refused to continue treatment which was necessary for independent living.
Anonymous

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West Midlands Rehabilitation Centre

Contact

0121 472 7838

Oak Tree Lane
Selly Oak
Birmingham
West Midlands
B29 6JA

Location

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