Wood End Pharmacy

I have used the service many times. They are very well informed staff and very helpful.

Good, whenever you go they give you a smile and they help you.

Very helpful, well informed chemists.

If the doctor gives me medication I collect it from here and I don't have to pay.

Wrong worded dosage. Script notes ignored

They deliver my blood pressure tablets for me, they're very good.

Owner can be very rude and short with people, other staff members are much better. They often don’t have items stocked so they need ordering.

Unfortunately, the manager here really does need to take a lesson in customer service, perhaps when business is going well and is lucrative common courtesy's like respect and politeness do not seem so important or maybe when you are in a managerial position you leave these qualities to be displayed by your staff (who always seem pleasant), but as nearly everyone will agree, these qualities always matter and are even more important when ones suffer bad health. I really feel service above and beyond should be praised, but equally below standard service should be exposed.

If you need a to be dealt with with dignity and respect don't go to this pharmacy, if you do...hope you are not served by the manager!