out of hours and dreadful phone access to some of wards at any time.
Obsessive, inflexible rules for parents as well as patients.
Poor weekend service for when problems arise.
No attention to detail in order to give optimal care or even accurate diagnosis.
Very little addressing of concerns raised as they happen and sluggish initial response even after complaint submitted.
hospitals I have been in. Staff really listened and helped. My doctor gave me loads of time and she explained things really well. The therapists gave lots of good advice and my family therapist was great. Highly recommended but once there you don't want to leave.