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Yewcroft CMHT

Rated by Anonymous
19th November 2020

Appalling Receptionists

The receptionists here do not know how to speak to people or how to handle people with mental health issues. They are more concerned about themselves rather than the needs of the patient. They give false information that exacerbates a patients stress levels and intimately make the patients worse by their lack of understanding and empathy! 5 years my daughter was under this team and they are still yet to help her properly, trying to get my daughter moved to a different team that will hopefully help her on her road to recovery.

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