Reviews (1504)

Hospital is good

June 15, 2022
Hospital is good but communication between departments needs to be improved.
Anonymous

Reply from Birmingham Childrens Hospital

I am sorry to learn that your experience was not to our usual standard, in regard to communication. If you wish to share further details with us please use our online PALS contact form https://bwc.nhs.uk/contact-pals-form and we will be pleased to assist you. Best Wishes, Patient Experience Team


Provider responded

Its horrible to find any parking

June 15, 2022
Its horrible to find any parking and when you find one its very expensive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for sharing your feedback. Sadly 'on road' parking in the city centre is limited and costly. We do have an agreement with local NCP car parks who offer a discounted rate to people coming to our hospital. If you park at the Dalton Street (Londonderry House) or Royal Angus NCP car parks you can present your car park ticket at our welcome desk, where the ticket will be validated to give you a reduced rate. Best Wishes, Patient Experience Team


Provider responded

Everything is good

June 15, 2022
This is my 5th visit everything is good except long waiting times.
Anonymous

They are really good

June 14, 2022
Went to A&E they are really good. Did X-rays and they know us really well.
Anonymous

Still not giving appointments

June 14, 2022
Still not giving appointments for my son after Covid. Waiting since 1 year for appointment. How can you see him and assess him online.
Anonymous

Reply from Birmingham Childrens Hospital

I am sorry to learn that you have been waiting so long for your son's appointment. If you wish to share further details with us please use our online PALS contact form https://bwc.nhs.uk/contact-pals-form and we will be pleased to assist you in securing an appointment date for your son. Best Wishes, Patient Experience Team


Provider responded

Great job provided

June 10, 2022
Great job provided to my son with regards to his disability. We had a nurse who regularly contacted us, since son become an adult found it hard to get guidance, help or support.
Anonymous

Really good

May 25, 2022
First visit, really good.
Anonymous

Waiting times good

May 25, 2022
Phlebotomy service good. Waiting times good.
Anonymous

Good hospital

May 25, 2022
Good hospital with good waiting times.
Anonymous

4 hours wait in A&E

Accident and emergency services
May 25, 2022
4 hours wait in A&E. Seen for 5 minutes and then sent to GP in the morning.
Anonymous

Reply from Birmingham Childrens Hospital

I am sorry to learn that you were unhappy with our service in A&E. If you wish to share further details with us please use our online PALS contact form https://bwc.nhs.uk/contact-pals-form and we will be pleased to assist you. Best Wishes, Patient Experience Team


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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