OHP-Yardley Wood Health Centre

I contacted the doctors online as I have a water infection was told to take a urine sample down which I did promptly. I speak to the receptionist a couple of times through the day and was told that they were getting a nurse to test the sample. I didn’t hear any more until late in the evening where it was confirmed I had a UTI and my prescription had been sent to the chemist which was now closed. This means that I have had to wait all night and I’m in agony, my daughter had to fetch my prescription this morning and as I'm unable to look after my granddaughter she has had to lose time from work. If I had the antibiotics yesterday this wouldn’t have happened.

Much improved, it is easy to get an appointment through the app the same day. The reception staff are very helpful and the doctors are very good.

No appointments at all. I have been trying for 10 days. Reception staff don't pick up the phone or reply back to your emails.

Very good and helpful GP's. Reception staff always try to help. I am very happy with the repeat prescription service too.

GP originally referred me for my bad back. They are very good. If you do an email right on 8:00am they will contact you and give you an appointment or make a phone call. No issues with them really.

It's always hard to get into the doctors. I have done phone consultations and then they have asked me to go in then they referred me onto the Royal Orthopaedic with regards to my hand. It is generally hard to see them face to face.

5 Stars. Very good

My experience is 50/50 so far. Sometimes good and sometimes bad. It's very difficult to get an appointment.

Awful getting face to face appointment and depending on who you see and if you have been listened to. GP surgery is not open long enough hours and hospital has to pick up the slack.

Usually can get an appointment or talk to someone when I want one. Referred from GP to hospital and waited around 6 weeks. When chased us with another doctor they sent onto hospital as an emergency to QE. That’s been good. They didn’t say who I will be referred to.