Alum Rock Medical Centre Healthwatch Birmingham & Solihull

Fast appointment made on the spot

October 15, 2025

I had to rearrange my appointment due to ill health I was also late to my appointment but due to a cancellation I was accommodated right away. Thanks to the staff and manager service has definitely improved

Ishraq

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery!

Nice GP, give medication accordingly

September 29, 2025

GP is nice, went for a blood test they booked in a week. They get back to me as well after reports come and give you medication accordingly.

Anonymous

Really great nurse!

September 25, 2025

Nurse was super helpful, explained everything really well and made sure I had everything I needed

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.

Wishing you continued health and recovery!

Not listened to when finally get appointment

September 23, 2025

When you call to book an appointment, they never have any available even if you have called at 8. You can't book appointments online. They never have any time and when you do go in to see them, they tell you that you can only discuss one problem at a time. I don't feel listened to as I have a lot of issues but I am not allowed to talk about them all. It is getting a bit better though.

Anonymous

Reply from Alum Rock Medical Centre

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We take all patient concerns seriously and strive to provide the best care possible. Please reach out to us directly at alumrockmc.m85149@nhs.net so we can better understand your experience and work to resolve any issues. Your satisfaction is important to us, and we’re here to help.
Thank you again for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.

Great GP Surgery

September 23, 2025

On the day appointment, receptionists were very helpful. Was seen in a timely manner with multiple consultants.

Amar Aslam

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.
Wishing you continued health and recovery!

Lovely reception staff

August 29, 2025

Very professional staff. Honestly so helpful and kind.
Highly recommend anyone to join this GP surgery

Anonymous

Explained what was happening in detail.

August 28, 2025

Receptionist was very professional.

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.
Wishing you continued health and recovery!

Good GPs

June 17, 2025

The GPs are good and it's easy to get an appointment.

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.
Wishing you continued health and recovery!

Very helpful

June 2, 2025

Kindly managed to squeeze my dad in for an appointment

Anonymous

Reply from Alum Rock Medical Centre

Thank you so much for your kind 4-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.
Wishing you continued health and recovery!

Highly recommend!

May 22, 2025

She was absolutely lovely – I didn’t have to wait long and she was so gentle I barely felt a thing. Highly recommend!

Saba Safeer

Reply from Alum Rock Medical Centre

Thank you so much for your kind 5-star review! We’re thrilled to hear that your experience with us was positive. Your feedback means a lot to the entire team, and we’re grateful for the opportunity to have cared for you. If you have any further questions or need anything in the future, don’t hesitate to reach out.
Wishing you continued health and recovery!

Alum Rock Medical Centre

Reviews (82)

Fast appointment made on the spot

Nice GP, give medication accordingly

Really great nurse!

Not listened to when finally get appointment

Great GP Surgery

Lovely reception staff

Explained what was happening in detail.

Good GPs

Very helpful

Highly recommend!

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