Ash Tree Medical Centre
Feedback Rating
Based on 36 reviews
Reviews (36)
Excellent service delivery
November 12, 2024
Very well informed staff and the quality of service delivery is excellent.
I felt listened to
November 4, 2024
Very good. they referred me onto the Royal. I felt listened to and they got me referred quickly.
Awful the receptionists are rude and also GP
October 14, 2024
Repeat prescriptions don't get done when ordered, ended up ordering 3 times even then wasn't done the community nurse ended up having to order the prescription. One Dr in particular seems uninterested in what your saying and he was very rude and dismissive towards my carer, unacceptable from a person who is meant to be a professional. I could go on as I have so many concerns regarding this surgery, but I'd probably run out of space.
Helpful staff
September 16, 2024
Very good and helpful staff.
Kind and thoughtful
May 28, 2024
My GP is very good, they listen to me. I've been with them for over 40 years. All the doctors are very kind and thoughtful.
Excellent care for over 12 years.
March 20, 2024
I have been with them for last 12 years. They have provided us with excellent care and treatment over that time.
Waited over 9 years for support
March 18, 2024
I have a TBI frontal lobe injuries from a car crash. I haven't had any help or support, despite waiting over nine years.
Can get an appointment anytime.
October 2, 2023
I have a liver condition and can get an appointment and see a GP anytime I want.
Sometimes hard to get an appointment
August 16, 2023
Helped with husbands depression and sorted out medication for him. Sometimes hard to get an appointment for GP. First telephone appointment than face to face if you think you need it.
Understanding of mental health non-existent
July 4, 2023
GP's understanding of mental health and neuro-diversity is non-existent. Surgeries should have dedicated mental health staff with degree in psychology and psychiatry.