Ash Tree Medical Centre

I experience difficulty with getting appointments. The triage process takes a long time. I find the whole process difficult online because I'm not good with IT. We should go back to the old days where we can just call and get an appointment. The GP is excellent though. He gives you time and really listens to you.

It's online bookings and they do a triage. I find it a bit difficult on the app.

Very well informed staff and the quality of service delivery is excellent.

Very good. they referred me onto the Royal. I felt listened to and they got me referred quickly.

Repeat prescriptions don't get done when ordered, ended up ordering 3 times even then wasn't done the community nurse ended up having to order the prescription. One Dr in particular seems uninterested in what your saying and he was very rude and dismissive towards my carer, unacceptable from a person who is meant to be a professional. I could go on as I have so many concerns regarding this surgery, but I'd probably run out of space.

Very good and helpful staff.

My GP is very good, they listen to me. I've been with them for over 40 years. All the doctors are very kind and thoughtful.

I have been with them for last 12 years. They have provided us with excellent care and treatment over that time.

I have a TBI frontal lobe injuries from a car crash. I haven't had any help or support, despite waiting over nine years.

I have a liver condition and can get an appointment and see a GP anytime I want.