The Manor Practice Ashfurlong Medical Centre
Feedback Rating
Based on 24 reviews
Reviews (24)
Staff are good, appointments are difficult
March 25, 2024
Just like any other surgery, getting an appointment is an uphill task. Staff are generally good.
Good availability and fast services.
December 19, 2023
Appointment availability is good. Repeat prescription service is very quick in responding all of the time.
Rude reception staff.
October 31, 2023
The GP is always very good and helpful. The reception staff are a bit rude.
Couldn’t get an appointment
August 30, 2023
Diagnosed at the surgery in Oct 22 but couldn’t get an appointment, took me further 3 weeks to see a consultant. Should not have had to go private. It’s frustrating I am using mixed Private and NHS services. Services are good but getting the appointment is difficult.
No follow up, long referral process
June 6, 2023
It's poor. It's so hard to get an appointment. Was waiting for results which had been filed. I only found that out because I had been chasing. I saw the results on my NHS app. I was promised a call back and it didn't happen. GP was off sick. 3 weeks later I had to get an appointment with another doctor to get a review to test the results. There is a problem and I have now been referred to Good Hope but it's taken since January to May 2023. I'm really unhappy as they've said it may be serious.
Can’t see anyone face to face
May 17, 2023
You can’t see anyone face to face. Receptionist will sort out if I need certain things they are very good. Just rarely see a GP face to face.
Hard to get appointments at the surgery
March 15, 2023
Hard to get appointments at the surgery
Got the doctor to ring me back
December 12, 2022
Got the doctor to ring me back on the phone. But it’s not the same as seeing someone face to face. Have told them I want to see a doctor face to face. Went into the side room to see a doctor you’ve never met. Which is embarrassing. I am on a selection of medication and ideally I should be seeing a doctor regularly face to face.
There is no appointment
December 12, 2022
Don’t bother with them I can’t see them, You can get through eventually on the phone but they say there is no appointment.
I could no longer use the surgery
December 12, 2022
Was there when I had my accident they knew me and what I needed. Doctor was aware and know what I was going through but they said I could no longer use the surgery. I hate this postcode.