The Manor Practice Ashfurlong Medical Centre

No face to face contact. A 5 month old baby finally seen by doctor to check for chest infection in the car park, quote to protect vulnerable people.

Poor. They are shifting patients to 111, Badger and the hospital. Telephone service is inadequate.

We moved to Manor Practice in September 2020. Their service has been excellent. We haven't been able to see doctors face to face as with other surgeries, but have seen the nurse on several occasions (smear test, tetanus injection). Reception staff are polite and caring and all nurses and doctors have been excellent on telephone consultations. It was the best thing we have done changing to Manor Practice.

Awful

It is fairly impossible to get a face to face appt. receptionists are nothing more than guards! The practice doesn't care about me - or indeed any patient as far as I can make out. I have never felt so uncared for by the NHS as I do now - very vulnerable!

Very good service but they need to start seeing not just telephone consultation.

My GP practice is good. They understand my condition and are supportive. Difficult to get an appointment, have to call in the morning to get one.

I attended this medical centre due to having intense stomach cramps for a few months and I had previously had a scan to confirm there was nothing wrong with my kidneys. After been on cocodomal for a few weeks the pain became worse so I went to visit the GP again. I was seen by a trainee doctor, who had no idea of my previous scans. She instantly suggested, without any questions that I had an STI, without asking any questions about my sexual health.