Birmingham Forward Steps

You have to phone to make an appointment with the health visitors, which does sometimes take a while when trying to arrange an appointment to get your child weighed. But I can get appointments and I do find they are helpful.

Trying to get in touch with them, need more health visitors. They're a point of contact. They give out their numbers and still can't get through to them.

Just terrible service. No care, no compassion, actually harmful and I felt worse after seeing them. Just wanted to tick their boxes and leave but usually managed to drop a few worrying statements before they left which would have me worrying for weeks. One health visitor wrote about observing spine deformity in the red book but never said a word to me. It took weeks of research to find out what this meant and that in all likelihood it was nothing to worry about. Disappeared for months when I had been sent to gp because I was physically and mentally struggling. Then demanded I took the baby for weighing to tick their boxes. They had left me with a baby that wouldn't feed for months before this. No contact at all.