Birmingham Healthy Minds South
Feedback Rating
Based on 17 reviews
Reviews (17)
Mixed
April 5, 2021
Mixed - they were okay, but very slow to follow up, limited success, and I had problems with them sending things to the wrong address even after multiple conversations/reassurances. Additionally, my partner attended and was given group therapy - couldn't attend due to work shifts as a nurse clashing with the session dates/times, then was told she'd been withdrawn and would need to start over if she wanted to continue. Not necessarily the fault of BHM itself
Let down waste of two assessment
March 7, 2018
No help waste of assessment but hey ho they getting their fat salaries telling someone to go st martins in bullring for help what do this person actually do job wise sit in comfy office warming the radiator picking and choosing who to help I felt I was going to get help until I mentioned what faith I am two assessment in two weeks nothing came of it my gp thinks how strange they do good works with chronic fatigue and pain management sad really because I know not all their staff are helpless apart from this they have some lovely staff who have been quite helpful not on this occasion though o well back to gp
very unhelpful
May 12, 2017
I gave up after 2 telephone assessments as I didn't see how answering the same questions every few weeks was supposed to help me. I got no advice on how to manage my ptsd symptoms and was left to manage them by myself.
Good staff but not right place for trauma
April 19, 2017
Assessment process involving senior trauma informed psychologists/psychotherapists could help narrow down appropriate people who would benefit from current service. Staff were great but not right service for me at all. Reluctant to refer to cmht or specialist services. More 'bottom up' social and soothing options and models wld help too
Takes a long time to get help
April 5, 2017
I've had three different screenings with differing information. I had no fixed address, so I kept having to be screened when I moved.
Very poor, long waiting times
April 5, 2017
My son (18) has waited 2 years for evaluation on mental health assessment
Very unprofessional
April 4, 2017
I was treated unfairly and forgotten about.
