Birmingham Mind

I expect the talking spaces line and drop in are helpful if you don't know much about available NHS services or mental health. If you do you might find them kind of patronising. They are also misguided in their optimism about NHS crisis services and GPs. I felt like the person I spoke to couldn't believe the crisis team were pretty useless.

They're alright. I get to play games and have a cup of tea and talk. I like talking, I find it helps.

I went through Mind for mental health support. They were great, I accessed their services and they gave me a provider for 6 weeks at a time and then you refer into the system again when you need it.

Very good. I can't sing their praises enough.

Brilliant, they do activities and they are there when you need them. I was referred onto living well and provided me with floating support which has been helpful.

They have been really helpful and better than my social worker.

The support worker was very helpful. Helped me more when my mom passed away to find a new house and it was a really good service. I really appreciated their support and help.

Supportive and helpful.

I had a phone call with them. I was quite upset and was crying and the woman I spoke with asked me why I was crying and told me that nothing is as bad as it seems. I had to put the phone down. I didn't feel listened to or like they were there to help me. Just happy to ply you with medication.

I find the friendship group at Mind quite helpful. I like to go to the group and get out.