Birmingham Mind
Feedback Rating
Based on 35 reviews
Reviews (35)
Really good advice and helpful service
September 6, 2023
They gave me really good advice and they're helpful. Since they discharged me, they've referred me onto Northfield Creative Hub. They've been so helpful!
Work in co-production with the service users
June 2, 2023
Fantastic, they listen. They work in co-production with the service users. Brilliant staff!
Don't think theres a better service
May 30, 2023
They've been brilliant, really really helpful, always have been. I don't think theres a better service.
Terrible been on hold for 58 minutes
April 11, 2023
Can't even access the callback option because it says I'm at front of queue for last 30 minutes, I need help
After months of support I am no better off.
February 27, 2023
I felt like the manager and support worker did not care about my wellbeing.
After months of support of BM I am no better
February 27, 2023
I didn't feel the support worker and manager cared about my mental health that much
Support workers are not very understanding
December 14, 2022
Birmingham Mind accommodation. The support workers are not very understanding, they said they were going to put a letter out. They are on my case, I am trying my best. They already know my situation but are not very understanding and intrude in my privacy when I am not feeling well.
Great support provided
September 1, 2021
Difficult to get an appointment but great support provided since many years.
It is a wonderful service
April 14, 2021
It is a wonderful service that strives to break the stigma and reinforce confidence and compassion within its service users and staff. They stand up for us and beside us.
Getting an appointment difficult
April 3, 2021
They only have 1 base as far as I know which made getting an appt difficult to the point I gave up
