Investigations
Your experiences prompt and lead our activities and reports, which focus on improving services for everyone. If we hear of something that needs further investigation, we explore the issue with the help of patients and the public. We also talk to key professionals at the service we are investigating, encouraging them to make positive changes.
We follow up our investigations with impact reports to see if services have improved, and hold services to account for changes they stated they would make. If Healthwatch Birmingham finds no improvement, we may escalate the issue to Healthwatch England and local regulators. We also monitor the changes to ensure people experience sustained improvements.
Investigations
This report examines the positive and negative experiences of patients going through the NHS referral pathway in Birmingham.
This investigation examines the barriers and challenges for children and young people on the Autistic Spectrum Disorder (ASD) and ADHD assessment and diagnostic pathways in Birmingham.
This report analyses the experiences of over 500 people who have used NHS Community Pharmacy services in Birmingham.
Impact reports
This report details the improvements made to prostate cancer services provided by University Hospitals Birmingham NHS Foundation Trust (UHB) following feedback from patients.
This report shows the benefits of free transport for deprived families to outpatient appointments at Birmingham Children’s Hospital.
This report details actions taken by Sandwell and West Birmingham Hospitals NHS Trust to improve maternity and neonatal services for women from Black African and Black Caribbean backgrounds.