Your experiences prompt and lead our activities and reports, which focus on improving services for everyone. If we hear of something that needs further investigation, we explore the issue with the help of patients and the public. We also talk to key professionals at the service we are investigating,  encouraging them to make positive changes.

We follow up our investigations with impact reports to see if services have improved, and hold services to account for changes they stated they would make. If Healthwatch Birmingham finds no improvement, we may escalate the issue to Healthwatch England and local regulators. We also monitor the changes to ensure people experience sustained improvements.

Investigations


This report summarises feedback heard by Healthwatch Birmingham between April 2021 and March 2022, from people who live and work in Birmingham, about their experiences of health and social care.

By Healthwatch Birmingham
Investigations 2022

Our investigation into day opportunity services for people with disabilities and other needs in Birmingham reveals what service users and their families and carers value about the support they receive, and what they think can be improved.

By Healthwatch Birmingham
Investigations 2022

People in Birmingham and Solihull face severe barriers to getting NHS dental treatment, our investigation into the experiences of over 800 local residents with Healthwatch Solihull reveals.

By Healthwatch Birmingham & Healthwatch Solihull
Investigations 2022

Impact reports


Following engagement with service users, their families/carers and Healthwatch Birmingham, Forward Thinking Birmingham (FTB) has made a number of important changes to mental health support for children and young people in Birmingham

By Healthwatch Birmingham
Impact Reports 2022

This report details the actions taken to improve Birmingham City Council’s support for people with sight loss and visual impairment, following our earlier investigation into visual impairment rehabilitation services.

By Healthwatch Birmingham
Impact Reports 2022

This report details the actions taken by local health and social care services to tackle the issues revealed in our investigation into health inequalities in Birmingham’s Somali community.

By Healthwatch Birmingham
Impact Reports 2022