Investigations
Your experiences prompt and lead our activities and reports, which focus on improving services for everyone. If we hear of something that needs further investigation, we explore the issue with the help of patients and the public. We also talk to key professionals at the service we are investigating, encouraging them to make positive changes.
We follow up our investigations with impact reports to see if services have improved, and hold services to account for changes they stated they would make. If Healthwatch Birmingham finds no improvement, we may escalate the issue to Healthwatch England and local regulators. We also monitor the changes to ensure people experience sustained improvements.
Investigations
This investigation analyses feedback from nearly 100 people who had used or tried to access community mental health services provided by Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) in South and East Birmingham.
This investigation examines the views of using screening services, care and treatment and support services for prostate cancer in Birmingham and Solihull.
Healthwatch Birmingham and Healthwatch Solihull investigated if the cost-of-living crisis was having a negative effect on physical and mental health, and whether some local residents were more negatively impacted than others.
Impact reports
This report shows the benefits of free transport for deprived families to outpatient appointments at Birmingham Children’s Hospital.
This report details actions taken by Sandwell and West Birmingham Hospitals NHS Trust to improve maternity and neonatal services for women from Black African and Black Caribbean backgrounds.
This report details actions taken by Birmingham City Council (BCC) following our investigation into day opportunity services.