Your experiences prompt and lead our activities and reports, which focus on improving services for everyone. If we hear of something that needs further investigation, we explore the issue with the help of patients and the public. We also talk to key professionals at the service we are investigating, encouraging them to make positive changes.
We follow up our investigations with impact reports to see if services have improved, and hold services to account for changes they stated they would make. If Healthwatch Birmingham finds no improvement, we may escalate the issue to Healthwatch England and local regulators. We also monitor the changes to ensure people experience sustained improvements.
This investigation examines the views of using screening services, care and treatment and support services for prostate cancer in Birmingham and Solihull.
Healthwatch Birmingham and Healthwatch Solihull investigated if the cost-of-living crisis was having a negative effect on physical and mental health, and whether some local residents were more negatively impacted than others.
This report examines the experiences of service users and their families/carers who took up the offer of help with transport costs from Birmingham Women’s and Children’s Hospitals NHS Foundation Trust (BWC).
This report details actions taken by Birmingham City Council (BCC) following our investigation into day opportunity services.
This report examines the actions taken by local services to tackle the crisis in access to NHS dentistry.
This report details progress in improving access to GP services in Birmingham since we highlighted inequalities in primary care across the city.