Our volunteers are essential to helping Healthwatch Birmingham make a difference to health and social care services in the city. They go out into the community to find out what people think is working and what they would like to see improved about services. By joining them, you’ll not only be playing an important part in making sure everyone in Birmingham receives great care, you’ll learn new skills and make new friends at the same time.

Our volunteers come from all different backgrounds, and we’re always looking for people who are:

  • Passionate about improving health and social care
  • Able to listen to and understand other people’s experiences
  • Committed to volunteering for at least one day a month
  • A Birmingham resident aged 16 or over

You don’t need any specific skills or qualifications to volunteer with us, but you will:

  • Make a positive difference within the community
  • Feel valued, empowered and part of a team
  • Meet new people and make new friends
  • Build your skills and knowledge of health and social care
  • Gain valuable work experience and access accredited training
  • Boost your confidence and self-esteem
  • Have expenses reimbursed

Find out what other people have said about volunteering with Healthwatch Birmingham below.

To apply please complete the form below.

Volunteering Enquiries

You can also download the Volunteer Application Form and return by post to:

Volunteer & Community Officer, Healthwatch Birmingham, PO Box 16875, Birmingham, B16 6TN

For further information please contact our friendly staff team on:

We’d love you to join us!

Volunteer stories


Healthwatch Birmingham stuck out as something I could get involved with as it provided an opportunity to promote fairer access to health and social care services for everyone in Birmingham.

I started volunteering in 2018 and since then I have enjoyed community engagement events at a range of venues such as hospitals and mental health support services organisations. 

I am proud to be part of an organisation that really values its volunteers and makes such a big difference to health and social care services in Birmingham. 


I have really enjoyed volunteering and being able to reach out to vulnerable people who are left behind in our society, listen to their experiences and enable their voice to be heard by decision makers.

As well as improving my career prospects, I have also improved my communication, active listening and problem solving skills, whilst talking to the general public about their sensitive experiences of using different health and social care services.


I became a volunteer for Healthwatch Birmingham in 2014. When I had an illness I didn’t feel I got the help I needed so it gives me great satisfaction to connect to others by going into community events, hospitals and care homes to listen to people in a non-judgemental way. Healthwatch Birmingham put their hearts and soul into their volunteers and make me feel I am valued and listened to.