The Healthwatch Birmingham team:
Visit our Contact Us page here for more information about how to get in touch with Healthwatch Birmingham.
Andy Cave - Chief Executive Officer
Andy is our Chief Executive Officer. His role is to lead Healthwatch Birmingham strategically and operationally, on behalf of the Healthwatch Birmingham Board.
Andy has a depth of experience in the Voluntary and Community Sector working in a... more
Dr Jane Upton - Head of Operations
Jane is in charge of the smooth running of Healthwatch Birmingham. She is accountable for our people, operations, budgets, and project delivery; ensuring these support the CEO’s vision. A key responsibility is to make sure that our staff... more
Dr Chipiliro Kalebe-Nyamongo - Research and Policy Manager
Chipiliro leads our research and policy team. This team listens to people’s experiences of health and social care services in Birmingham; identifying and investigating those services members of the public have raised concerns about. Data collected in these investigations is... more
Paul Clarke - Marketing and Communications Manager
Paul’s job is to spread the word about Healthwatch Birmingham’s work, making more people aware of our impact and success in improving health and social care services in the city.
He was previously Head of External Affairs at... more
Mark McKinley - Volunteer and Community Officer
Mark is our Volunteer and Community Officer whose role is to increase feedback through engaging with the people of Birmingham. Mark is passionate about improving services for all within the health and social care sector and is keen to listen... more
Latifah Stone - Partnerships Officer
Latifah is our Partnership Officer. She maintains and establishes relationships with stakeholders and organisations within health, social care and the voluntary, community and social enterprise (VCSE) sectors. This is in order to gather crucial feedback from the public to enable... more
Ghazanfar Sami Khan - Research and Engagement Officer
As Research and Engagement Officer Ghazanfar’s role is to document and record people’s experiences of health and social services in Birmingham and to identify research themes and trends by analysing the collected data and carrying out literature review to further... more
Diane Hickey - Office Co-ordinator (PA to the CEO and Secretary to the Board)
Diane (Di) is Office Co-ordinator (PA to the CEO and Secretary to the Board). Her role is to co-ordinate the office ensuring all team members have the resources they need to fulfil their roles in a safe and effective... more
Sarah Walmsley - Data and Insight Officer
Sarah is our Data and Insight Officer. She takes the lead on ensuring we have quality data, and giving Healthwatch Birmingham the insight to help achieve our strategic objectives.
Sarah has worked in a variety of roles across sectors... more
Max Qayyum - Experience and Information Officer
Max is our Experience and Information Officer. His role is to listen to the public’s feedback on health and social care services and give relevant signposting information to callers. This helps healthcare users to understand the options available to them,... more