Meet the team

The Healthwatch Birmingham team:

Visit our Contact Us page here for more information about how to get in touch with Healthwatch Birmingham.

Andy - Chief Executive Officer

Andy is our Chief Executive Officer. His role is to lead Healthwatch Birmingham strategically and operationally, on behalf of the Healthwatch Birmingham Board.

Andy has a depth of experience in the Voluntary and Community Sector working in a... more

Jane - Head of Operations

Jane is in charge of the smooth running of Healthwatch Birmingham. She is accountable for our people, operations, budgets, and project delivery; ensuring these support the CEO’s vision. A key responsibility is to make sure that our staff... more

Chipiliro - Research and Policy Manager

Chipiliro leads our research and policy team. This team listens to people’s experiences of health and social care services in Birmingham; identifying and investigating those services members of the public have raised concerns about. Data collected in these investigations is... more

Paul - Marketing and Communications Manager

Paul’s job is to spread the word about Healthwatch Birmingham’s work, making more people aware of our impact and success in improving health and social care services in the city.

He was previously Head of External Affairs at... more

Mark - Volunteer and Community Officer

Mark is our Volunteer and Community Officer whose role is to increase feedback through engaging with the people of Birmingham. Mark is passionate about improving services for all within the health and social care sector and is keen to listen... more

Latifah - Partnerships Officer

Latifah is our Partnership Officer. She maintains and establishes relationships with stakeholders and organisations within health, social care and the voluntary, community and social enterprise (VCSE) sectors. This is in order to gather crucial feedback from the public to enable... more

Ghazanfar - Research and Engagement Officer

As Research and Engagement Officer Ghazanfar’s role is to document and record people’s experiences of health and social services in Birmingham and to identify research themes and trends by analysing the collected data and carrying out literature review to further... more

Di - Office Co-ordinator (PA to the CEO and Secretary to the Board)

Di is Office Co-ordinator (PA to the CEO and Secretary to the Board). Her role is to co-ordinate the office ensuring all team members have the resources they need to fulfil their roles in a safe and effective environment... more

Sarah - Data and Insight Officer

Sarah is our Data and Insight Officer. She takes the lead on ensuring we have quality data, and giving Healthwatch Birmingham the insight to help achieve our strategic objectives.

Sarah has worked in a variety of roles across sectors... more

Max - Experience and Information Officer

Max is our Experience and Information Officer. His role is to listen to the public’s feedback on health and social care services and give relevant signposting information to callers. This helps healthcare users to understand the options available to them,... more