Latest Reports > Impact Reports
Impact report: Improved access to day opportunity services in Birmingham
This report details actions taken by Birmingham City Council (BCC) following our investigation into day opportunity services.
Download Files:Improved access to day opportunity services in Birmingham
Impact report: Changes to accessing NHS dentistry in Birmingham and Solihull
This report examines the actions taken by local services to tackle the crisis in access to NHS dentistry.
Impact report: Changes to accessing GP practices in Birmingham
This report details progress in improving access to GP services in Birmingham since we highlighted inequalities in primary care across the city.
Impact report: Better mental health support for children and young people in Birmingham
Following engagement with service users, their families/carers and Healthwatch Birmingham, Forward Thinking Birmingham (FTB) has made a number of important changes to mental health support for children and young people in Birmingham
Impact Report: Improvements to visual impairment rehabilitation services provided by Birmingham City Council
This report details the actions taken to improve Birmingham City Council’s support for people with sight loss and visual impairment, following our earlier investigation into visual impairment rehabilitation services.
Impact Report: Fighting health inequalities
This report details the actions taken by local health and social care services to tackle the issues revealed in our investigation into health inequalities in Birmingham’s Somali community.
Improving support for hospital patients who have problems with care
‘Improving support for hospital patients who have problems with care’ details improvements made to NHS trusts’ Patient Advice and Liaison Services (PALS) in Birmingham after people told us about their experiences of the services .
How patient feedback has improved hospital waiting rooms
How patient feedback has improved hospital waiting rooms details how NHS trusts in Birmingham now provide a better patient experience after we interviewed people in waiting rooms.
Download Files:How patient feedback has improved hospital waiting rooms
Improving mental health services for Birmingham service users
‘Improving mental health services for Birmingham service users’ details changes made by Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) to its community mental health services (CMHTs), after patients shared their issues with medicine management, access to care and appointments, respect and communication.
Impact Report: Clinical Commissioning Group complaints system
This report demonstrates that NHS commissioners are routinely hearing more feedback about their complaints systems as a result of a Healthwatch Birmingham investigation.