Following engagement with service users, their families/carers and Healthwatch Birmingham, Forward Thinking Birmingham (FTB) has made a number of important changes to mental health support for children and young people in Birmingham
Improvements made include:
- Co-production with patients and carers, for example young people with lived experience designing training modules for staff.
- Better communication with patients and families, including improvements to the FTB website and reviews of clinical letters sent to patients.
- Funding for FTB staff to ensure greater consistency and variety of roles, alongside a Peer Support Worker programme, more student nurse placements and recruiting people with lived experience of mental health issues.
- Increased staff awareness in working with patients with various needs, such as training in autism, reflective practice sessions and motivational interview training for support staff and clinicians.