Birmingham Mind
Feedback Rating
Based on 30 reviews
Reviews (30)
After months of support of BM I am no better
February 27, 2023
I didn't feel the support worker and manager cared about my mental health that much
Support workers are not very understanding
December 14, 2022
Birmingham Mind accommodation. The support workers are not very understanding, they said they were going to put a letter out. They are on my case, I am trying my best. They already know my situation but are not very understanding and intrude in my privacy when I am not feeling well.
Great support provided
September 1, 2021
Difficult to get an appointment but great support provided since many years.
It is a wonderful service
April 14, 2021
It is a wonderful service that strives to break the stigma and reinforce confidence and compassion within its service users and staff. They stand up for us and beside us.
Getting an appointment difficult
April 3, 2021
They only have 1 base as far as I know which made getting an appt difficult to the point I gave up
Full support and help provided
October 13, 2020
The helpline for mental health crisis run by Birmingham Mind and BSMHFT has improved the access to mental health emergency services. Whenever I go to a panic state, I call the helpline and they offer full support and help.
More help for patients with mental health
September 19, 2018
They need to put more money into mental health and the NHS as there are longer waiting times for A&E and other departments. Doctors and nurses should explain things more clearly to patients who have disability, mental health issues and learning difficulties.
Always there for support and sign posting.
August 30, 2018
Always there for support and sign posting.
Support work
July 10, 2017
Main experience is with the support work. Made easy, makes paperwork fun - helped get out and about and learnt bus routes.
Helps with anxiety, they are approachable. Life is so much better with them.
Helps with anxiety, they are approachable. Life is so much better with them.
Can't get access to service
June 10, 2016
Spoke to management for Birmingham Mind - email correspondence completed. 8 months later still not registered. Then registered by email and letter in 2015, contacted 8 times and still no information stored on system. Stated that contact with me by email.
