Doski Medical Practice - formerly Bournville Surgery

I haven't had to go to the practice that much in the last number of years, but more recently I have found that I am having to really push for the GP to acknowledge my concerns. For example I asked for a PSA test as the last one was over 12 months previously. I was told 'Your last one was fine, I wouldn't worry'. I explained that I had problems urinating and thought I had enlarged prostate. It was only after insisting that he agreed to book me in for a blood test with the nurse. When I got the results, the PSA hadn't been done. I had to call again and arrange a second test for this. Likewise, when I got the blood test, the nurse did my BP which was high. She asked me to do this at home and send in the results. I did this AM and PM for a week and around 50% were high (above 150/90). When the GP called me about this he told me not to worry, he was fine with it as the other 50% were OK. He asked me if I had heart problems in the family. When I told him my Dad died of a heart attack at 57, he still said, that's fine, I'm not worried, come back in 6 months. Regardless of whether any of the results (blood, PSA, BP) are fine, he comes across as disinterested and dismissive. On the other hand, the ladies on the desk/phone and the nurse are very good and listen well, show concern. It just makes me feel like I don't want to raise any concerns as I am fussing/over worrying

This is an efficient and kind medical practice

Wonderful surgery always ready to help, nothing is ever to much. A truly professional and compassionate service

After a few glitches when the new owners took over we can do nothing but praise them now. Willing to go above and beyond.

Could be better if Gp was more considerate & understanding

Excellent staff.
A surgery such as this can not be improved.