Broadmeadow Health Centre

Very difficult to get appointment. Long waits before phone is answered.

Nightmare to see a GP. Sometimes a telephone consultation is simply not good enough.

They saw my daughter face to face for a rash on the same morning after ringing NHS 111. They saw us immediately.

Staff are great and excellent. Good support & advice provided all the time.

Travelled to the surgery and was told, "Your aneurysm test has been cancelled." This is the second time its been cancelled and they couldn't even be bothered to send me a text. This practice is a prime example of why the NHS is failing, I'm a plumber and I've never cancelled a job yet. I always arrive on time and I don't irritate the customers. They should take a leaf out of my book. This said, it doesn't surprise me why there are so many anti-vaccine people out there, Maybe they're just tired of medical people who can't or just won't do their job properly. My parting words were, "Do not ever contact me again!"and I meant it.

They prescribe my inhalers for Asthma, couldn’t afford them, so was using the son’s and was told off by my doctor. I can’t afford the prescription, I need at least 3 inhalers which cost £9 each.

For the past 4 weeks I have tried to see a GP , suffered chronic backache and bladder infection. Still unable to and have now just handed a urine sample in for tests without being able to see GP. I could get serious kidney issues with this prolonged problem.

Luckily I'm currently healthy and don't use this surgery much but it's always been really difficult to get an appointment with reception staff and doctors who make you feel like you're wasting their time. (Nurse is amazing though, credit to the surgery) The surgery doesn't see minor injuries or do anything other than basic sexual health (i.e dosent fit implants/injections) and aren't very helpful when you ask where you can get these services done. Since Covid if you do need a face to face appointment I've had to go to a different surgery and I've currently been waiting 6+ weeks for smear results, and when I rang to see if they were on my file yet and if the receptionist could read me my results (as friends have family have successfully done after 4 weeks with other surgeries) I was simply told I have to wait and they couldn't even be bothered to put my name into a computer.
Prize Draw Data

Great service i did not have to wait and I was they for 10 minutes

Wait time to receive treatment is easy too long, but being prescribed medication was extremely helpful. In my experience some of the staff have been fantastic (usually nurses and therapist) but some of the doctors I have come into contact with (particularly at the meadow centre) have been abysmal - no tact, no compassion, no ability to speak English even.