Reviews (30)

Trying to get my sister home

October 25, 2023
I am trying to get her home. Went into respite whilst I was in hospital and she has been there ever since. We don't like it there. She could be with us.
Anonymous

Very clean and food was excellent

October 24, 2023
Excellent care home. Efficient friendly staff. Always helpful. Care home very clean and food was excellent.
Anonymous

Treated mom so well

April 5, 2023
They took very good care of my mom when she was there. When she was poorly they called me and I was in town, said that I need to come and see my mom and paid for me to get a taxi to go see her. They were so good. Treated her so well, I can't thank them enough.
Anonymous

Husband well looked after and kept informed

March 6, 2023
My husband passed away here. They were so wonderful there. They looked after my husband so so well. Beautiful home and we were kept well informed.
Anonymous

Unbelievable, Terrible, NO Caring Staff ?

September 3, 2022
Obviously something DRASTIC has happened since the 5☆ Reviews in 2017/18/19.
This facility is quite unbelievable, WITHOUT RETRACTION, the facility must take the unenviable Honour of being the worst that epitomises the words of "Care and Compassion"
My Dear Mother was 'Released', FRIGHTENED, UNEASY, and covered in numerous BRUISES, which could not be explained...and She had only been in the Home for just over 5 weeks, awaiting an Assessment for Mental Incapacity.
Needless to confirm the controlling Council Authority AND the CQC have been advised....WHAT ON THIS EARTH HAS HAPPENED IN THE LAST 24 Months !!!
Anonymous

Absolutely terrible

December 7, 2021
Absolutely terrible
Anonymous

Excellent care home

June 3, 2020
Excellent care home. Efficient friendly staff and very helpful. Home very clean and food was excellent.
Anonymous

Always happy staff and residents

May 22, 2018
My father had terrible behavioral problems and staff including office staff were always helpful
Anonymous

Good relationship with all staff

May 2, 2018
The staff kept Mom comfortable and we were left knowing we could trust them with her.
Graham Scott

Very helpful staff and very clean

April 18, 2018
It was very nice that we were invited to bring our dog to visit and our friend seems very happy
Pam

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Bromford Lane Care Centre

Contact

0121 322 0910

366 Bromford Lane
Washwood Heath
Birmingham
West Midlands
B8 2RY

Location

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