City Road Medical Centre

It's all online and I don't access online. When you call you're on there a long time and that can be hard. As long as I can eventually get through and get an appointment that works for me.

Fine. I can get appointments, they are very good. It does take ages to answer the phone but when I get through they always have appointments. They say "your call is very important to us so please hold the line" but if it was that important they would answer the phone.

Excellent experience. I had an amazing experience here and I never have to wait for more than a week to get an appointment. All the time they provide me with fast appointments. They reminded me of my blood test too. I never want to move GP.

Receptionist is rude and it is known to management but they do not act, as she is carrying out their instructions. Why else would she continue to behave this way towards patients. They do not have an ounce of care just do the minimum with the nurse and students. That’s the NHS. The practice is gone downhill.

Excellent GPs and nurses.

Untrained staff. Unreliable and unsafe.

Good care.

The service is alright. I'm satisfied.

I have had a great service with them. Though getting an appointment is quite difficult. The receptionists are nice and friendly. I got my referral easily to urgent care when I had complications.

Good Care.