Reviews (24)

The most patient team of staff!

January 29, 2022
I came here today to get my 2nd jab and being extremely needle phobic I really struggle with getting vaccinations. However the team here were so kind and patient with me, I couldn’t thank them enough!!!
Emma Hind

Very efficient

January 12, 2022
Went to Edgbaston cricket ground. Very efficient but a bit disappointing as we had booked a slot for the day after the government threw it open as a free for all. So very crowded but most people were masked and observing social distancing.
Anonymous

Very easy, straightforward and efficient

December 7, 2021
As I walked in, I went to the reception desk, gave my details and was then led straight to a seat, where I was given my booster. 15 minute wait, post booster, then out. Couldn't be simpler. Staff were very friendly and efficient
Christopher

Couldn’t ask for a better service

November 29, 2021
Staff were really polite and helpful, plenty of parking no hanging around and very well organised
J

Excellent

November 28, 2021
Booking easy. Parking available. No queues when I attended although I understand sometimes there are. Very well organised and straightforward process. Lovely staff.
Anonymous

Closed with no warning

November 27, 2021
Closed with not warning how is one supposed to book a 13 year old for their jab when the schools are no longer offering it and the nearest one is in Solihull?!!!
Anonymous

Didn't add me to the system properly

November 24, 2021
The place is well organized and the staff are nice and professional but unfortunately they typed my name and/or address wrong and now I can't get the second dose because all of the centres I went to couldn't find me on their system.
Anonymous

Reply from Edgbaston Cricket Ground Vaccine Centre

Thank you for taking the time to provide feedback about services provided by University Hospitals Birmingham. We are very sorry to hear that your vaccination experience at Edgbaston Cricket Ground was not as positive as we would hope. All feedback is greatly valued and is used to improve our services in the future. If you would like to provide any further feedback about your experience, please visit the hospital webpage at: www.uhb.nhs.uk/yourviews


Provider responded

Generally good but could be improved

November 17, 2021
I recently had my covid booster at Edgbaston. Generally efficient friendly & thorough. BUT:
- it was crowded & there was scope for better ventilation eg by opening emergency exit doors, also
- exit from the site after vaccination was by a manual door that must be touched by thousands of people but it was not sanitised as far as I could see. This is odd given that staff diligently sanitised chairs in the centre, also
- the 15min wait post-jab was not monitored as it was for my previous jabs at another site.
K Fox

Reply from Edgbaston Cricket Ground Vaccine Centre

Thank you for taking the time to provide feedback about services provided by University Hospitals Birmingham. We are very sorry to hear that your vaccination experience at Edgbaston Cricket Ground was not as positive as we would hope. All feedback is greatly valued and is used to improve our services in the future. If you would like to provide any further feedback about your experience, please visit the hospital webpage at: www.uhb.nhs.uk/yourviews


Provider responded

Can't give zero

November 15, 2021
Very bad experience, roadworks, owed car park, no singage, bad communication, rude and aggressive security staff, no care or understanding, even though Web site was saying walk in was avaible till 6pm refused entry at 5pm. Total joke, no wonder we're in such a mess
Chris Powell

Reply from Edgbaston Cricket Ground Vaccine Centre

Thank you for taking the time to provide feedback about services provided by University Hospitals Birmingham. We are very sorry to hear that your vaccination experience at Edgbaston Cricket Ground was not as positive as we would hope. All feedback is greatly valued and is used to improve our services in the future. If you would like to provide any further feedback about your experience, please visit the hospital webpage at: www.uhb.nhs.uk/yourviews


Provider responded

Staff and volunteers superb! Thank you!

November 11, 2021
Staff and volunteers superb! Thank you!
Have had both doses of vaccine at Edgbaston, there was no waiting, staff are friendly and informative and it was a very positive experience. Thank you to everyone who is giving their time to get us vaccinated.
Jeanette Lunt

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Edgbaston Cricket Ground Vaccine Centre

Contact

119

Edgbaston Road
Birmingham
B5 7QU

Location

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