Erdington GP Health & Wellbeing Centre

Staff are universally great, but the appointment system is seriously not up to standard. I have to hit redial for 30 minutes before I get past the engaged tone and get put into a queue. It's evident that the MMP have opted for a cheaper queueing system that only takes 14 people, and it severely impacts my ability to access medical care. I didn't get an appointment until my fourth day of trying because of this substandard system shared between multiple practices.

I was easily reassured . Made to feel at ease . As I hate needles . She made sure I was ready . So glad had it

Excellent very well organised

The appointment system is diabolical, you never get to see or speak to your assigned doctor. The phone lines are open a 8 am however you can never get an appointment and the que on the phone let's you know you have no chance of an appointment also. My last experience I had to call 101 for them to call the doctors as it was an emergency and I couldn't get an appointment.

I had my COVID-19 jab here. I just arranged it over the phone, no queue, no fuss.

Excellent service Always go the extra mile Doctored and the receptionists are very helpful.

Brilliant service. You don’t need an appointment, opens at 6:30 am. They are really good.

Walk in centre were really good when I went- they referred me to the Womens Hospital when they found out I was pregnant because I have health issues, Lupus.
I had to go to STD clinic to get my pregnancy tested at the walk in centre - not nice people- thinking I was there because I caught something - other than this walk in centre really good.

They don't answer the phones after 4pm on a Sunday

Normal GP appointments are never available, we have had to use this service quite a few times, last time was when my 6 yr old, hurt his neck in school, GP refused to see him so bought him here, less people here, didn't have to wait too long.