Reviews (20)

No appointments

February 12, 2024
There has been no information. she has tried to call the GP several times but it has not been connecting. Also, there are appointments problems. Sometimes there are no appointments.
Anonymous

No appointments available

February 12, 2024
No available appointments. I have been trying for 2 weeks to get one. I had to go to the walk in centre every time with my children. The receptionist is rude, no smile and not helpful.
Anonymous

Don't listen and unhelpful

February 12, 2024
I suffer with back pain, cholesterol, blood pressure. I am diabetic, my hands and feet get cold. I suffer with anxiety and I cry. It is difficult to manage everyday tasks such as cleaning, cooking, personal care so I get angry. I contact the GP and there are no appointments. They don't listen to me and are not helpful.
Anonymous

Takes ages to get through on the phones

February 12, 2024
I am not able to get through on the phone. It takes ages and when finally you do get through they say they are fully booked. You can't get appointments.
Anonymous

Never any appointments

February 12, 2024
There are no appointments available at this GP surgery.
Anonymous

Always a new system

February 12, 2024
Sometimes they're okay. Every time I find there is a new system. I had an appointment for my daughter who has eczema.
Anonymous

Rude unhelpful reception staff

January 18, 2024
The staff are rude and abrupt that's when you get through to then on phone. You ring and wait for up to an hour and get cut off you ring again wait for another hour and greeted by rude unhelpful staff. Can't get an appointment unless you the reception staff know you. This surgery has to one of the worst in the country.
Anonymous

Not working for me, they're no good!

August 9, 2023
No getting through to them. You wait and be 10th in the queue, you get to number one and the line cuts off. You call again and the same thing happens. So you go in and the receptionist is sitting there drinking tea not answering the calls. I called the phone whilst in the surgery and they watched it ring. I've been needing an appointment for months, finally I got one to be told its in a couple of weeks. I need one sooner. My medication needs changing, they're just not working for me. They're just not good.
Anonymous

Like the doctor - happy there

August 9, 2023
Okay, they're good. I'm happy and I like the doctor.
Anonymous

Won't let me see a doctor face to face

November 15, 2022
I haven't seen a doctor face to face in ages. I get stuck in a long queue between lots of people. I can go into the doctors to get my repeat prescription, but they won't let me see a doctor. I don't see why they won't be more reasonable, I don't want to talk to them over the phone.
Anonymous

Leave your Feedback


Finch Road GP Practice

Contact

0345 245 0770

Finch Road Surgery
2 Finch Road
Lozells
Birmingham
West Midlands
B19 1HS

Location

Share this rating