Forward Thinking Birmingham - Birmingham Road

Thank you for taking the time to provide us with your feedback. We can understand your anxiety about moving out of ForwardThinking Birmingham’s care. Please try not to worry about the transition to adult mental health services, the process will start before you are 25 and you will be kept fully involved in the decisions for your care to ensure that you are not left feeling unsupported at any point. Thank you for your suggestion for more group sessions; we will certainly put this to the team. Thank you again for your feedback, we wish you all the best for the future. Kind regards, Patient Experience Team.

Dear Farrah

Thank you for taking the time to leave your feedback. We are so pleased to hear that you are feeling very supported, both by your school and Birmingham Road hub. If there is anybody that you think deserves particular credit, you are welcome to nominate them for our monthly ABC awards. The awards echo our Ambitious, Brave and Compassionate Trust values. Every month, our panel will select a winner from those who’ve been nominated by the general public. You can fill out the form by following this link: https://bwc.nhs.uk/star-of-the-month/
In the meantime, we wish you all the best for your future treatment.
Kind regards, Patient Experience Team.

Thank you for taking the time to provide us with your feedback. We are so pleased to hear you feel that you have been treated really well. It is, of course, very important to consider how our services can also support the families of our young people, and we are delighted that this has been your experience. We wish you and your family all the best for the future. Kind regards, Patient Experience Team.

Thank you for your feedback. We are so pleased to hear that the support you have received as a family from Birmingham Road has been “fantastic”. It is, of course, very important to consider how our services can also support the families of our young people, and we are delighted that this has been your experience. We wish you and your family all the best for the future. Kind regards, Patient Experience Team.

Thank you for taking the time to leave your feedback. Services provided by Forward Thinking Birmingham are aimed at young people aged between 0-25, but we are pleased to hear that the team at Birmingham Road hub were able to provide you with some information. We hope that you are receiving the appropriate support from your local adult mental health team, and we wish you all the best for the future. Kind regards, Patient Experience Team.

Thank you for taking the time to provide us with your feedback. We are pleased to hear that the service you have received so far has been acceptable. We wish you all the best for your future treatment at Forward Thinking Birmingham - Birmingham Road.
Kind regards, Patient Experience Team.

Thank you for taking the time to provide us with your feedback. We are delighted to hear that you have received really good service and that the staff are responsive and caring. If there is a particular team or member of staff that you feel deserves particular praise, you do have the option to nominate them for our ABC monthly awards. Every month, a panel selects a winner from those who’ve been nominated by you. To ensure that your nominee gets the recognition that they deserve and has the best chance of winning, we ask that you give as much detail as you possibly can when filling out the nomination form and let us know why they deserve to win. You can complete the form here: https://bwc.nhs.uk/star-of-the-month/.
Once again, thank you for providing us with your feedback.
Best wishes, Patient Experience Team.