Glebe Farm Road Surgery

Terrible to get appointments but the treatment here is good.

The maternity care is ok, I have not got to see them much and have had to see a midwife at the hospital instead. I think that antenatal care in the community could be better.

I had to go for a blood test. I went to the chemist for a blood pressure check. The doctor sent a message asking to do it at home. When you call them they don't answer the phone. They want you to do everything online. I had a message come through saying that I had missed my appointment and refused to treat my ulcers on my leg.

Can't complain. I can get both a face to face or over the phone appointment, depends what I ask for. Excellent staff, receptionists and the doctors.

Had a blood test and then went back the next day and they said I could book in to see the doctor the next week. They did a medication review and changed my medication. I told them I had stiffness in my hands and they said they would send me for an x-ray and 2 weeks later an appointment came through for Heartlands Hospital for an X-ray.

They are ok, can get face to face appointment. If I can’t get a face to face appointment to see a GP, they will get someone to call back.

There receptionist is very good.

I am able to phone them up and get through to make an appointment with ease. If I request a face to face appointment, they will usually give me one too.

They are really good when I need an appointment, when they offer me a consultation on the phone and I ask to be seen face to face, they book me in to come into the practice. I am also able to get through to them easily on the phone.

I can always get through to them on the phone and they always arrange for me to collect my prescription from the pharmacy.