Poplars Surgery
Feedback Rating
Based on 57 reviews
Reviews (57)
Very good
October 9, 2023
I am reviewed 6 monthly by phone or face to face by outreach team - consultant nurse dietician. Bloods feet weight at GP surgery.
Nightmare to get hold of.
September 28, 2023
Nightmare to get hold of. They don't have a dedicated doctor no more. Call them at 8am and 8:45 and no appointments left.
Makes you want to give up
September 26, 2023
Receptionists are gate keepers. I need an appointment for a review for diabetes and they tell me there's nothing available so they tell me to book online when I don't use the internet. You go into the surgery and there's no-one there. Waste of time and makes you want to give up.
Nightmare getting an appointment.
September 21, 2023
Nightmare getting an appointment. You ring up and they have no appointments available. I just keep ringing each day until I get one.
Always get an appointment, doesn't take long
September 8, 2023
Always get in when I need to, doesn't take too long on the phone. Not always same day appointment, it depends on the issue whether its face to face or on the phone. I prefer a female doctor but if one isn't available I'll see whoever.
Provide interpreters for appointments
September 8, 2023
They provide interpreters for appointments, and have appointments available too.
Cancelled blood test appointments
September 8, 2023
The diabetic nurse has been fine, but I have been trying to get blood tests. They have cancelled one of my appointments and rearranged it for August. They did however see me for an appointment and I was seen early.
Good doctor and appointments
September 8, 2023
I've been having problems with my legs and had to have some investigations done. All appointments I've needed have been made in good time and the interpreters they book are good. The doctor is also very good.
Doctors are nice.
August 25, 2023
The same everywhere can never get in. Once you are in the doctors are nice. Doctors referred to hospital and was seen quickly by the doctor. And she was very nice consultant.
Long Telephone Queues and hard to book appt.
August 9, 2023
The service has definitely changed post-Covid. It is more difficult to get an appointment (mad rush at 8:15 to be 40th in the queue), pre-bookables seem non existent and a request to see a specific doctor is almost impossible. Had no support to discuss some key issues - including the potential for HRT.
