Mach Care Solutions (Birmingham)
Feedback Rating
Based on 33 reviews
Reviews (33)
Very good service
December 7, 2017
Our carer comes in and leaves without disturbing and does what she needs to do. Despite some violent behaviour sometimes
Good Work, more than competent
October 27, 2017
Always on time, a good attention to detail
She is more understanding in her job
October 27, 2017
The carer is very friendly, also very caring. Confident in her job, always giving time can't praise her enough.
Very good
October 27, 2017
overall a good service and a caring friendly carer that I feel comfortable with.
Looked after my uncle, service was brilliant
August 30, 2017
Always had regular care visits. Office was good in updating us. Offered choices and carers were respectful.
Very Good
May 12, 2017
Very good so far as nothing changes especially times
Very good carers who knew what they are doing
April 13, 2017
The service is very good, there is nothing I would change
The carers seeing my husband are very helpful
February 6, 2017
I feel that the carers are very polite and if i have any issues the office are very approachable and polite. I am able to visit the office freely as the next of kin of a client and discuss my problems with the managers. I would highly recommend them.
Overall satisfied
January 31, 2017
Minimise the number of different carers that visit
Generally quick response to action issues by employees
Generally quick response to action issues by employees
Very good service (listening)
January 31, 2017
Get regular carer and the timing to come on time. When I ring, they do listen and respond to my queries.